Shipping All orders received before 1pm EST are usually shipped the same day provided the item(s) are in stock. Any items that can not be shipped within three days are considered not in stock. We ship Monday through Friday, orders received on weekends or holidays will be processed the next business day. We can not ship to Post Office Boxes, a Street Address is required. Rush orders (Next Day Air, 2nd Day Air, and 3 Day) will be placed on top priority. Orders may be drop shipped out of several warehouses around the USA. We will drop ship out of the closest warehouse to insure low time in transit. Orders will be shipped via UPS. Some drop shipments and five dollar shipping orders will be shipped via FedEx, USPS, or other carrier. Tracking numbers will be provided on most orders. Tracking numbers are not available on some drop shipments. All orders receive email confirmation of shipment and are updated on the Order Status page.
We do ship internationally and can provide lower cost USPS at the customers discretion; however USPS is not tracked or insured. We do not take responsibility for any orders shipped USPS. International order shipping prices will be adjusted to actual shipping cost. Please refer to our international order policies. Returns & Exchanges All returns require a RMA number. Please call or email Your Store before returning any items. Items without a valid RMA number will not be accepted. Returns or Exchanges must be arranged within 10 days of receipt. Returns must be unopened and in original packaging to receive return credit. A 20% restocking fee is applied on returns and exchanges. No returns on electrical parts, chemicals, and closeout parts. Returns must be sent to: Weasner Archery ATTN RETURNS RMA # 19 South Prospect Street Bloomville, Ohio 44818 Defective items are not warranted by Weasner Archery. Returns of defective merchandise are subject to manufacturer approval. When returning product we recommend the use of an insured and trackable shipper such as UPS or FedEX. Weasner Archery does not refund shipping costs, or cover return shipping. We will not accept COD or damaged packages. Store Hours Our website is open for ordering 24/7/365. Storefront hours are M,T,R,F 6PM-9:30PM, Saturday by appointment only. Competitor Price Matching Weasner Archery will consider all price matching requests. If you find a lower price from an authorized dealer of any products we carry we will do our best to match it. Please submit your price matching requests via email to ray@weasnerarchery.com. Please be sure to include a link to the competing web site or the print ad out of a current magazine. After we verify the product and its price we will contact you. Please consider we will only match legitimate dealers advertised pricing on current products (this does not include closeout, blemished, auctions, ect). We reserve the right to match prices only at our discretion, please bear in mind we may not be able to match every price, but we will do our best. Out of Stocks and Backorders We try our best to have everything in our online catalog available 100% of the time; however we do run out of some items from time to time. If an item you order is out of stock, you will be notified within one business day of your order. Items are considered out of stock if they can not ship within three days. It is your choice to either cancel the order before we fully process it and nothing will be charged to you, or you may choose to backorder the item. To place a backorder simply email us at ray@weasnerarchery.com. Backorders are charged 100% up front and shipped immediately upon receiving the item in stock. You may cancel the backorder at any time; however you will be charged a 20% backorder cancellation fee. We do not always have a reliable ETA on backorders. Understand that we are at the mercy of the manufacturer to actually get more products to us, and we always do our best to get the products to you in a timely manner. We may have other equivalent products available that are not listed on the website due to continually changing product lines. You may call or email and we will always do our best to help find you what you need. Shipping Fees Ground shipping is guaranteed to be delivered within 14 days. It is normally less than five days, but can take up to 14 days. We reserve the right to use any shipping provider for these orders. Shipping price listed online is not applicable on some oversize items and international orders, in these cases actual shipping via the lowest cost carrier will be charged. Low Order Fee Some orders under $50.00 may be subject to an 8.00 handling fee. The handling fee will only be charged if the order is being drop shipped and the warehouse requires a drop shipment fee. It will be automatically added when your card is processed. Order Changes Once you submit your order to Our Store and it has been processed and shipped we can not change or cancel your order. Please make sure you want the item(s) before you submit the order. Any changes or cancellations after shipment will be subject to our return policy. Payment Options Your Store accepts the following payment options: " Visa " MasterCard " Discover " Money Order (must clear before shipping) " Cashiers Check (must clear before shipping) International Orders International orders are always welcome. All international orders must be confirmed through us first. You may place your order online or via email. Please allow a few extra days for us to process and confirm international orders. We always try to work with our international customers on shipping rates because we understand the high cost of getting parts to you from the US. We ship USPS Global AIRMail. USPS is generally much cheaper but is not insured and takes a few extra days. All international orders are shipped on Fridays. Errors Neither Weasner Archery or Outdoor Business Network is not responsible for any typographical errors, pricing errors, omissions, inclusions or any other errors on our web site. We do our best to not make mistakes, but if you find one please let us know. We reserve the right to update the website at any time. Website Information Any unauthorized use or modification of any text, image, code, or content is strictly prohibited. Any use of content from weasnerarchery.com requires prior written consent from Outdoor Business Network, Inc. Outdoor Business Network, Inc. will enforce its intellectual property rights to the full extent of the law. Privacy Notice Providing Visitors with Anonymous Access You can access our Web site home page and browse our site without disclosing your personal data.
The services and links of our Web site Our Web site enables you to communicate with other visitors or to post information to be accessed by others. When you do so, other visitors may collect your data. Our Web site does not include links to third party Web service providers.
Automatic Collection of Information We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals. We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals. Data Collection and Purpose Specification We collect the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations. We do not collect or use personal data for any purpose other than that indicated. If we wish to use our visitors personal data for new purposes, we do not give them the opportunity to consent to those new purposes. Disclosure and Visitor Choice We do not disclose your personal data to our subsidiaries or other organisations. Confidentiality / Security We give you the option of using a secure transmission method to send us the following types of personal data: identifiers (such as credit card details, web site password). We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from: unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss. All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.
Access to the personal data we may hold about you You can ask us, by: sending an email, whether we are keeping personal data about you. Upon request, we will provide you with a readable copy of the personal data which we keep about you, within a month. - although we may before require proof of your identity - We will provide the information without any charge. We allow you to challenge the data that we hold about you and, where appropriate, you may have the data: erased, rectified or amended, completed. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data. |